Got a question? That's fine, honey! Here are some of the most common questions we get:
What is your return policy?
We know sometimes things just don't work out, and that's alright- we hope there's no hard feelings! For returns, you must include your original receipt in the return package . All return packages must be received within 14 days of the date of purchase, and refunds will be issued in the form of store credit or exchange.
The item I received was damaged! What do I do?
Oh, no! We are always careful to inspect everything before it's If you receive an item that is damaged, please notify us within 24 hours of receiving the item. We're happy to replace your item if we can, or give you store credit to swap it for something else if you like.
Where are y'all located?
We are located at Via Ignazio Collino, 23 in 10137 Torino. We are open Monday through Friday from 11AM to 5:30PM, and on Saturdays from 10AM to 2PM!
Do y'all ship?
Absolutely! Shipping is €5.95. All orders $50+, ship free!
How do I order something I saw online?
We have an amazing system to make shopping super easy! We use CommentSold, as well as our website to bring you the most amazing goodies! Simply register here & we take care of the rest! How cool is that? It's fast, fuss-free, and keeps your info safe! We love it, and we know you will, too!